Customer Testimonials

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DealerRater Apr 11, 2025

My vehicle had a seatbelt anchor cable break. There is Technical News Bulletin about this issue. I brought my car in, asked for an oil, transmission fluid, and differential fluid change. They replaced the seatbelt anchor but did not reassemble my seat correctly so it would tilt back while driving. They did not give an oil change with no reasons as to why. I went back for them to correct my seat, then a week later, my differential now has a clunk it didn't previously have. I have the diff fluid inspected and its full of metal! I bring ... Read More

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DealerRater Apr 6, 2024

After purchasing a used vehicle from Patriot Chevy, I was initially impressed by the professionalism and pleasant demeanor of the staff. However, my overall experience was marred by a concerning issue regarding the presentation and handling of warranty options during the finance process. While the car itself met my expectations and was competitively priced, I encountered difficulties when navigating the warranty offerings. Although I selected what I believed to be comprehensive coverage, I later discovered that additional charges were included in my financing agreement for warranties that were not clearly delineated during the discussion. Upon realizing the discrepancy, I sought ... Read More

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DealerRater Jul 17, 2023

I've been taking my vehicles to this dealership for years and never had any problems. I would schedule an early appointment for state inspection. I would be in and out in an hour and a half. I scheduled in advance an 8:30 a.m. appointment for today. I was told it will probably take a few hours to get it in. I dropped it of at 8:20 a.m. they didn't finish until 4:00p.m. 7.5 hrs. and it didn't need anything. If I schedule an 8:30 a.m. service, I expect that service to start happening at 8:30 a.m! This ... Read More

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DealerRater Jun 1, 2023

Troy Williams worked with me to meet my financial needs and get the most car for my money. I am extremely happy!!!

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DealerRater Mar 29, 2023

Courtney was great with taking car of the car we are extremely happy with the outcome

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DealerRater Mar 29, 2023

Always prompt and good work on my truck and oil changes. My bill was a bit higher this time but I needed some fluids changed. Always a good job, I’ll never go anywhere else. Thanks to the whole team there

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DealerRater Jan 4, 2023

Zak and the team at Patriot Chevrolet were amazing to work with. Zak went above and beyond showing me vehicles that fit my needs and what I was looking for. He was very knowledge and able to answer any questions I had. When I had a couple questions after I left the dealership he answered my calls and text’s immediately. However, most important of all he made me feel comfortable during the shopping experience.

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DealerRater Dec 22, 2022

Troy make the process easy smooth fourth car from him he's personal and very friendly and I like how anytime I call him when I have a problem I can get them anytime on is cell. Thanks troy williams

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DealerRater Dec 20, 2022

Zak and the entire crew at Patriot Chevrolet were wonderful! The entire process was a breeze, and I would highly recommend a visit there for anyone in the market for a new vehicle.

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DealerRater Nov 16, 2022

We have purchased our last 4 cars with Troy at Patriot Chevy. My mother and I have lost my brother, father, and my husband is very sick right now. The respect, care, and most importantly LOVE that he shows my mom has made myself and my family only work with him. He goes above and beyond. He is truly one of a kind.

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DealerRater Oct 5, 2022

Best service experience ever. New customer from out of town. Drove car from California to Warminster PA. Patriot's service department provided Courtney as the most friendly and efficient person to get me a front end alignment without an appointment, and with no delay. In and out while just spending my wait time at breakfast a very short walk to the Eagle Diner. Courtney deserves a 2x multiplier from 5 stars to 10 stars for how she accommodated my surprise visit for service.

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DealerRater Sep 8, 2022

Service Advisor was rude and aggressively provided an attitude towards me. I have always recommended all friends and family to visit this dealer for there needs. I felt that I was an inconvenience to the advisor when I was asking for clarification. Since I have been coming for years, I will not allow this one visit to stop me from bringing my vehicle here. Although I would like to say I think the service advisor Courtney could use some training refreshments.

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DealerRater May 3, 2022

The service department refused to repair a damaged tire citing GM policy not to do so even though the tire manufacturer approves one time repairs of run flat tires. Because of their parochial and unreasonable decision to effect repairs. I will be taking my business elsewhere including the purchase of new vehicles.

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DealerRater Feb 24, 2022

Thanks to salesman Greg for a great deal and tremendous customer service. He went above and beyond for us.

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DealerRater Feb 1, 2022

My wife and I had a great experience shopping for a truck at Patriot! Our salesman, Tylor, and the manager, Jason, are great folks to work with! Thank you guys!

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DealerRater Jan 31, 2022

We saw Troy today! He was excellent and super helpful! He was great with our daughter too!

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DealerRater Dec 7, 2021

Patriot of Warminster,I can not thank all of you for the amazing treatment we received. You all showed us the most respect any dealership has ever. Also you made the process so easy( I was dreading the car shopping thing) , I didn’t mine being there and most of all you listened to us. Thank you for finding me the perfect truck , I still can’t believe it’s mine!

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DealerRater Nov 23, 2021

Working with Janeth was an absolute delight. Every time I’ve gone to a dealer to buy a car the salesman are either pushy or not reliable. I honestly wish I didn’t buy a car so fast because she honestly made my day. Definitely coming back to buy another car soon!

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DealerRater Sep 23, 2021

Great experience. This is our 3rd vehicle we've purchased from Patriot. We keep going back to Troy. He works at getting you the best deal and his friendly & funny personality makes you trust him. Well be going back again when we need another car.

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DealerRater Jul 6, 2021

What a incredible experience! Greg pulley totally went above beyond , to make me feel comfortable! Never once pushy ! Total family environment! I felt like family , from looking at the truck all the way through to driving off the lot! They definitely treat you like a person not just customer. Friendliest people ! I’m totally loving my Silverado !

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DealerRater Jun 21, 2021

With a baby on the way, we needed a bigger car to fit our growing family needs. Greg Pulley was definitely our man! He listened to our needs/wants, didn't push us into any vehicle we weren't interested in, and was very knowledgable about the SUVs in their inventory. We wanted a few days to think things over and in that time, he wasn't pressuring but did check in to make sure we didn't have any questions. He has also checked in since we purchased the vehicle to see how everything was going and if we ... Read More

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DealerRater Nov 17, 2019

When you go to Lafferty to buy your next vehicle ask for Troy Williams. Troy is the man and will take excellent care of you. While Troy walked the lot with us at 9am when it was 30 degrees out he took all the time we needed and listened. When we were certain on the model we wanted Troy gave his recommendation to us and highlighted how this vehicle met our needs based on the information we gave him. This was not a 4-6 hour marathon car buying experience. We were in and out faster than any other time either of ... Read More

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DealerRater Nov 13, 2019

Dropped my car at 7:30 am for a 9:15 appointment. I had to call 3 times for status updates. A technician didn’t even start to diagnose the problem until 3:30 in the afternoon. Car ready at 5pm (8 hours and $150 to replace 1 spark plug). What’s the point of giving appointment times if you’re not going to honor them? Labor charge also seems high. If dealerships want to know why people don’t get their vehicles serviced there after the warranty expires, those are 2 of the reasons.

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DealerRater May 5, 2019

My salesperson was Troy Williams. He is friendly, courteous and efficient. He worked with me to find the car that was affordable. Also, he taught me how to backup correctly using the backup camera and went over the cars details. He even stayed pass his quiting time to clean out my old trade in and transfer my items to my new Chevy Equinox. Crislynn Malamut (Business Manger) was a pleasure to deal with. It was a good buying experience. Carol Brinkley

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DealerRater Jan 9, 2018

I can't speak for the sales department, but if you intend to have your car serviced here, do so at your own risk. Service department is incompetent, unsympathetic and will take ZERO responsibility for their actions. And now of course my car is leper that no dealership or GM wants to touch! In Nov 2017 I took my 2017 Volt in for a simple recall service. My car's performance was flawless and I loved it, racking up about 13k miles in a year and a half. Upon getting the car back, the Lane Departure features were inop (a costly upgraded ... Read More

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DealerRater Jun 23, 2014

We were searching for a used Suburban. We came across our vehicle via a web search. We emailed for more info about the vehicle. Jerry replied to our email was promptly returned with all of the requested information. We had a few more questions which again were all answered promptly. So we decided we wanted to buy this vehicle. We had a trade. I had never negotiated a deal via emails and not having seen the vehicle. We had come to an agreement and were told the vehicle was ours and marked pending pickup. Being we were coming from Northern ... Read More

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DealerRater Apr 15, 2014

I showed up when they said my vehicle would be finished. They said it would take another hour. Then I see three young works pile out of my Tahoe with taco Bell bags. When they said it was ready I paid then walked to my car to find black stains all over my seats and rugs. Also the kids hit a yellow pole in the drive thru and return never to say that it happened. A Tahoe is slightly bigger then the Civics children drive. The service manager tried to deny the entire taco bell sight and the yellow paint ... Read More

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DealerRater Jun 9, 2010

I made an appointment to have my tire replaced. I waited for 45 minutes only to be told they didn't have the tire in stock and wouldn't get it for another 1 and 1/2 hours plus however long it took to mount the tire. I left angry because I felt very disrespected because they had no regard for me and my time.

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DealerRater Feb 9, 2010

Convenient fast quality work. Informative customer service. Friendly. Helpful. Honest. Hope they keep it up.................................................................................................................................................................................................................................

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DealerRater Oct 7, 2005

Excellent selling / buying experience. They hold periodic seminars on car care for new buyers ... similar to what many 'Benz dealers do. Very informative of their product(s). Even note the "Tier 1" gasolines the owner manuels refer to (Conoco, Conoco-Phillips, 76, Chevron and Shell). At the seminars the buyers register for free emissions testing and State Inspections for as long as we own the car; give coupons for free oil/filter changes; coupon for new purchasers; coupons for various discounts at various local businesses; cookies and soda. Parts, Service, Sales personnel are introduced. They send you out the door with ... Read More

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